Healthy Homes Heat Pumps for Landlords and Property Managers

We help landlords and property managers on the North Shore, Central, West, East Auckland and Rodney meet the Healthy Homes heating standard, keep heat pumps running and keep clear records. One local contact for installation, servicing and repairs across your properties.

Sized correctly · Written service reports · All makes repaired

Healthy Homes compliant Mitsubishi Electric heat pump in a rental living room

Healthy Homes compliant heat pumps, sized correctly

The Healthy Homes heating standard requires fixed heating in the main living room that can heat it to at least 18°C. The right size depends on the room's size, insulation, windows and any open-plan spaces joined to it.

  • We work out the required heating capacity for the main living room using the Tenancy Services heating assessment tool.

  • We install a heat pump that meets or exceeds that capacity, not a guess.

  • Free consultation and site visit to measure up the property.

Servicing with written reports

Every service includes a written report covering the condition of the system and what was done. It's ideal for property managers who need records for owners, inspections and compliance files.

  • Written service report after every visit

  • Annual servicing reminders for each property

  • Servicing across multiple properties or a whole portfolio

Heat pump servicing

Repairs and breakdowns

When a tenant reports a fault, we diagnose and fix it, including warranty repairs for Mitsubishi Electric, Panasonic, Daikin and Fujitsu. We can arrange access directly with tenants and report back to you. Repairs and breakdowns

Why property managers use us

  • One local contact for installs, servicing and repairs

  • Tenant-friendly: on time, work done to a high standard and clear communication

  • Clear paperwork: written quotes, service reports and invoices

  • All makes and models serviced and repaired

Common questions

Does a heat pump meet the Healthy Homes heating standard?
Yes, as long as it's a fixed heat pump that can directly heat the main living room and has enough heating capacity for that room.

What size heat pump does my rental need?
It depends on the main living room's size, insulation, glazing and open-plan areas. We work out the required capacity and recommend a heat pump that meets it.

Can you remind me when my properties are due for a service?
Yes. Join our service schedule and we'll contact you when each property is due, so you don't have to remember or chase us up. You'll get a written report after every service for your records.

Get a rental quote

Call 021 0257 0210, email info@aucklandconnectair.co.nz or send us a message with the property address and what you need.